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Department of Trade & Industry
The director of Export Control wanted to instil greater team spirit and raise the
morale in her 123 strong department. Following a rigorous selection process Leap
was selected to provide facilitation and training during a 2 day session. Having
had somewhat disappointing experiences with other providers the client was looking
for something imaginative and different.
During the course Leap used a wide variety of activities, amongst them "The
Birthday Game". This was used to break the ice. Everyone needed to line up
in order of their birthdays - a relatively simple task, except that no one was allowed
to speak!
For another activity - NASA Moon Survival, Leap personal dressed up as astronauts
and walked in to music from Apollo 13!
During the course participants were encouraged to use their whole brains - creatively
as well ad logical. One example was when the teams were encouraged to finish the
day by drawing pictures of the most important learning points. This approach ensures
a much higher retention of the training material.
Commenting on how successful the day had been the client observed that all the staff
got to know one another as individuals and worked successfully across teams with
people they did not know. The client found the Leap team to be lively, enthusiastic,
easy and approachable.
Brands Hatch
The Brands Hatch team are made up of strong individuals. The Group Activities Director
knew that to develop further the team needed encouragement to work more closely
together. Having been recommended to Brands Hatch Leap's major objectives was to
encourage the team to work together and to listen and appreciate each other so they
could more effectively carry out key procedures.
The training was spread over 2 days and 30 members of staff were trained each day.
The brief was to create activities that were out of the ordinary
For example Jailbreak had the team wandering unknowingly across the border of a
small independent banana republic. Captured and jailed by corrupt local authorities
the team had to plan their escape from jail while their captors were asleep!
Contrasted with this was the range of classroom-based activities, which were effective
as they made the participants step back and reflect.
Since their training with Leap, and their associates there has been a noticeable
improvement amongst the staff. According to team leaders,. Team members and not
only helping one another more, but punctuality, motivation and appreciation of the
other team members has improved.
Prudential Portfolio Management
The Director of Client Services needed to train 40 employees. The training needed
to be fun, informal, unpreserved, but linked to the workplace.
A blended learning approach from Leap mixed outdoor activities including bridge
building and treasure hunts with classroom work in the form of debates, presentations
and brainstorms.
John Wright, the Client Services Director said, "The end result was good fun,
well organised and balanced", The physical pursuits combined with classroom
work where people were suddenly required to think much harder without the impetus
of physical work, was extremely effective. Describing Leap's work as enthusiastic
and challenging he observed that the response to the event was unanimous everyone
benefited. The course feed back was enlightening and formed the basis for ongoing
discussions on identifying the attributes of an excellent team.
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